Returns Policy

We value your satisfaction and our happy customers keep us going.

We make it a point that all products are carefully checked prior to packing and shipping to ensure that these are in excellent condition and you'll receive what you ordered.

In the event that we may have missed something and you received the wrong or damaged item, please let us know within 5 calendar days of delivery. Send an email to shop@lilyandadora.com so we can properly assist you.

To be eligible for a replacement, the items should be unused and be in the same condition and in its original packaging you received the item in.